Welcome to the Salim Percussion FAQ page.
Here you’ll find answers to the most common questions about our handcrafted percussion instruments, shipping, payment, custom orders and after-sales support.
If you cannot find the answer you are looking for, please feel free to contact us through our Contact page.
Yes. Every instrument is handcrafted in our workshop in Türkiye using carefully selected premium materials. Each instrument is individually assembled, finished, inspected and tested before shipping.
All Salim Percussion instruments are designed and handcrafted in Türkiye.
Depending on the model, we use premium laminated walnut together with carefully selected hardwoods chosen for strength, stability and acoustic performance.
We offer both natural goat skin and premium Germany Pucaro synthetic drumheads depending on the instrument model.
Yes. Our instruments are designed for professional performers, recording musicians, educators and serious enthusiasts worldwide.
Internal tuned frame drums use a hidden tuning mechanism inside the shell, preserving a traditional appearance while allowing accurate tuning.
Air tuned models use an air pressure system that allows quick and even tension adjustments without traditional tuning hardware.
14” (35.5 cm) – portable and responsive
16” (40.5 cm) – balanced all-purpose size
18” (45.5 cm) – deeper tone and greater resonance
20” (51 cm) – maximum bass response and projection
Natural goat skin offers warm organic tones and traditional character.
Germany Pucaro drumheads provide excellent tuning stability, consistency and weather resistance.
Yes. Custom sizes and specifications may be available depending on production capacity.
Brass cymbals produce a brighter, more articulate sound, while bronze cymbals offer a darker, warmer and more complex tone.
Yes. Our cymbals are carefully selected and finished to meet professional performance standards.
22 cm provides faster response and lighter weight.
23 cm offers greater volume, projection and fuller sound.
Yes. Replacement cymbal sets are available separately.
Yes. All of our Turkish drums feature a reliable key tuning system for accurate head tension adjustment.
Yes. Custom sizes may be available upon request.
Natural goat skin provides authentic traditional sound.
Germany Pucaro drumheads offer excellent durability and tuning consistency.
We ship worldwide.
We work with DHL, FedEx, DPD, PTT and other shipping carriers depending on the destination country, package size and delivery requirements.
Most orders are dispatched within 1–5 business days after payment confirmation. Standard delivery usually takes 5–10 business days, depending on the destination country, customs procedures and the shipping carrier. Express delivery is also available for eligible destinations and products and can be selected at checkout when available.
Yes. Every shipment includes full tracking information.
All instruments are securely packaged to ensure safe delivery.
We accept secure online credit card payments and bank transfers.
Taxes and customs duties depend on the destination country.
Please contact us immediately with photographs of the package and instrument so we can assist you.
Please refer to our Return & Refund Policy for complete details.
Our instruments are manufactured with premium craftsmanship and carefully inspected before shipping. If you experience a manufacturing issue, please contact us.
Yes. We manufacture custom percussion instruments based on available designs and production capabilities.
Depending on availability, custom materials and finishes may be possible.
Production time depends on the complexity of the project.
If you need further assistance, please visit our Contact page or send us a message. Our team will be happy to help.
